Shipping policy
Renata Home endeavours to provide its customers with clear and customer-friendly shipping options.
Shipping Methods:
- Small Homewares: $18.95
- Large Homewares: $39.95
Note: Small and large pricing is calculated based on the largest item in your order and determined by weight and dimensions.
Free Shipping Offer:
- Spend over $300 on small homewares items and receive complimentary shipping. Items categorised by large weight and size are excluded from this offer.
Heavy & Bulky Furniture:
- Due to the nature, size and weight of our large furniture items, a custom quote is required if you wish for these items to be shipped. At check out, you will not be able to complete your order. To receive a custom quote, please fill out our Heavy & Bulky Furniture form on this page and we will be in touch to organise delivery of your items.
Local Pickup:
- At check out, please select Local Pickup if you can take collection of your purchase in Longreach Qld. We will be in touch to organise a preferred time that works in with your schedule to the best of our ability.
International Shipping:
- We do not offer international shipping.
Tracking:
- A tracking number will be uploaded to your order once it has been shipped.
Delivery Timeframes:
It is important to note that due to our location context, expected delivery timeframes may be longer than expected.
Contact Information:
- Please get in touch if you have any questions or concerns regarding shipping at libby@renatahome.com